Leadership & CapabilityInsights

Leading in the public sector is shaped by the unique responsibilities of democratic Westminster governance and the expectations of citizens for effectiveness, integrity and responsiveness. Today’s leaders need a broad spectrum of capabilities – from organisational and functional expertise to the behaviours, values and mindsets that build trust and deliver impact.

Across jurisdictions, capability frameworks outline what contemporary leadership looks like. But leadership is not a checklist or a destination – it’s a journey. Capabilities evolve with context and, importantly, through relationships: with colleagues, teams and the communities leaders serve. Leadership is found and fostered at every level of the public sector, not just at the top.

Learning to lead better is continuous and career-long. Recognising this – and committing to growth – is itself a vital capability for every leader.