Using behavioural science at the bad end of town

Despite our sophistication in developing new systems, structures and processes to achieve compliance and promote lawful behaviour, human nature can stubbornly persist in frustrating our best efforts. The stakes are particularly high in the financial and taxation systems, where the billions of dollars in circulation attract every kind of bad actor interested in evasion, money laundering, financial fraud and many other anti-social and destructive activities Unsurprisingly, some of the earliest and boldest adopters of new ideas, new knowledge and new technologies can also be found in these high-value sectors, including the systemic and focused use of behavioural research into what makes us tick. Please join our two outstanding speakers as they draw lessons for every regulator aiming to improve compliance, from their experiences in the Netherlands and Australia.

• Facilitator: Genene O’Neill
• Speaker 1: Dr Femke de Vries (Using behavioural insights against money laundering)
• Speaker 2: Will Day

Final slides

For further reading:

• Rolf Dobelli, The Art of Thinking Clearly
• Daniel Kahneman, Thinking, Fast and Slow
• Richard Thaler, MisBehaving and Richard Thaler and Cass Sunstein, Nudge
• The Dutch Authority for Financial Markets (in English)
• The UK Financial Conduct Authority Research Agenda