NRCoP and ANZSOG present: A focus on the safety and wellbeing of frontline regulatory officers in the field

Frontline regulatory officers play a crucial role in minimising harm and maintaining safety and harmony in the community. On a daily basis, these officers are out in the field conducting investigations, dealing with non-compliant entities and taking enforcement action after violations. Often, they find themselves working in emotionally charged and conflictual situations which can make their role challenging and at times mentally and physically unsafe.

Supporting our frontline officers to identify and safely manage risk and deal with difficult or threatening situations is critical for all regulatory agencies. When officers don’t feel safe, or when they are feeling stressed or burnt out, they cannot effectively perform their regulatory functions.

Join us to hear from our very experienced panel on how we can prioritise the safety and wellbeing of our frontline regulators in the field. With examples across a range of regulatory spheres, the panel will equip you with insights and practical guidance to take back to your workplace.

Facilitator: Martyn Campbell, Regulatory Compliance Consultant

Guest Speaker 1: Luke Bond, Compliance Manager, Forest Practice Authority, TAS

Guest Speaker 2: Mandy Belfrage, Health, Safety and Wellbeing Project Manager, Australian Health Practitioners Regulatory Agency (AHRPA)

Guest Speaker 3: Diane Shultz, Project Manager, WHS Risk Management and Assessment of Practice Project, Department of Justice and Attorney-General, QLD

Webinar Recording and further reading:

• Additional resources and presenter Q&A

WHS Risk Management and Assessment of Practice for targeted field activities 

Useful resources:

• Managing the risk of psychosocial hazards at work, Code of Practice 2022
• Mentally healthy workplaces toolkit,  WorkSafe Queensland, 2023
• Ahn, Megan, “Workplace violence prevention and systems management” (2003).
• Factors contributing to work-related violence: A systematic review and systems perspective (2022)
• Workplace Violence and Harassment: a European Picture, European Agency for Safety and Health at Work 2022
• Berscheit, Kelly A.. (2013). A systems View of Early Interventions for Vicarious Trauma:  Managing Secondary Trauma Stress.

Event Details:

Online:

• Zoom Webinar Platform
• 12.00pm – 1.00pm AEST (1 hour)

Webinar time is in Australian Eastern Standard Time (AEST), please ensure you check your jurisdiction time zone for time differences.

We recommend adding the webinar event and Zoom login details to your calendar.

The Zoom login details are provided via the registration confirmation email. Please let us know at regulators@anzsog.edu.au if you haven’t received the confirmation email (remember to check your junk/spam inboxes).