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Nicole Gillespie

Associate Professor in Management

University of Queensland

UQ Business School

Faculty: Expert contributors

QLD, Australia

Areas of expertise

  • Public leadership
  • Reform/change management

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Find out more about ANZSOG’s Executive Master of Public Administration

Dr Nicole Gillespie is Associate Professor in Management at the University of Queensland. Previously she held faculty positions at Warwick Business School and Melbourne Business School.  Trained as an organisational psychologist, Nicole’s research focuses on building and repairing trust in organisational contexts, as well as leadership, teamwork, organisational change, and employee engagement and well-being.  Her research is published in leading international journals (e.g. Academy of Management Review, Journal of Management, Human Resource Management, Business Ethics Quarterly and Sloan Management Review), and her latest co-edited book is Organizational Trust: A cultural perspective (Cambridge University Press).

Nicole is dedicated to translating research into practice and has written commissioned reports on Building and Repairing Organizational Trust for the Institute of Business Ethics (sponsored by PWC) and a policy note for the House of Lords, UK Parliament. She has conducted research for a range of public and private sector organisations (e.g. UBS Bank, Barclays, CSIRO, Origin Energy, Santos, The Royal Brisbane & Women’s Hospital, The Australian Army).

Nicole serves on the editorial boards of Leadership Quarterly and Journal of Trust Research and is an active member of the Academy of Management, the European Group of Organisational Studies, and the Australian and New Zealand Academy of Management. She has been teaching into the ANZSOG Executive Master in Public Administration since 2009 and is the recipient of five teaching excellence awards.

ANZSOG programs

Dr Gillespie teaches in the following ANZSOG courses:

Executive Master of Public Administration (EMPA)- Leading Public Sector Change

Selected publications

Green, T., Hartley, N., & Gillespie, N. (2016). Service providers’ experiences of service separation: the case of telehealth. Journal of Service Research, 19(4), 477-494.

Smith, L. G., Gillespie, N., Callan, V. J., Fitzsimmons, T. W., & Paulsen, N. (2016). Injunctive and descriptive logics during newcomer socialization: The impact on organizational identification, trustworthiness, and self‐efficacy. Journal of Organizational Behavior, early online. doi 10.1002/job.2131.

Pignata, S., Boyd, C., Gillespie, N., Provis, C., & Winefield, A. H. (2016). Awareness of Stress‐reduction Interventions: The Impact on Employees’ Well‐being and Organizational Attitudes. Stress and Health, 32(3), 231-243.
De Jong, B. A., Dirks, K. T., & Gillespie, N. (2016). Trust and Team Performance: A Meta-Analysis of Main Effects, Moderators, and Covariates. Journal of Applied Psychology, 101(8), 1134-50.
Gillespie, N., Bond, C., Downs, V., & Staggs, J. (2016). Stakeholder trust in the Queensland CSG industry. APPEA Journal, 56, 239-245.
Weibel, A., Den Hartog, D. N., Gillespie, N., Searle, R., Six, F., & Skinner, D. (2016). How do controls impact employee trust in the employer?. Human Resource Management, 55(3), 437-462.
Minto, K., Hornsey, M. J., Gillespie, N., Healy, K., & Jetten, J. (2016). A social identity approach to understanding responses to child sexual abuse allegations. PloS one, 11(4), e0153205.
Russell, T. G., Gillespie, N., Hartley, N., Theodoros, D., Hill, A., & Gray, L. (2015). Exploring the predictors of home telehealth uptake by elderly Australian healthcare consumers. Journal of telemedicine and telecare, 21(8), 485-489.