Leadership Capabilities Needed to Support Hybrid Work in NSW Government

As part of ANZSOG’s Executive Master of Public Administration (EMPA) program, five public servants from State and Commonwealth Government departments across NSW have created a Work Based Project on Leadership capabilities needed to support hybrid work in NSW Government. The agency sponsor for this project was the NSW Public Sector Commission.

The NSW Government positions hybrid work as the preferred and expected model of work for many of its employees. Hybrid work is central to its employee value proposition. This research project explored what new approaches, skills, and resources leaders need in order to meet the challenges and opportunities of hybrid organisational models.

The research adopted a mixed methods approach including gathering information from an extensive literature review that consisted of contemporary articles in human resource, business, and public service publications as well as recent media editorials on hybrid work and leadership capabilities. The research also involved qualitative data collection of interviews and focus groups, allowing for detailed insights about hybrid leadership experiences.

TITLE: Leadership Capabilities Needed to Support Hybrid Work in NSW Government

AUTHORS: Jenny Dove, Mardi Stewart, Grant Solomon, Charlotte Wood, Jessica Ziersch

SERIES: ANZSOG Work-Based Project Reports

NUMBER: 1

DATE: October 2023

PUBLISHER: Australia and New Zealand School of Government

DOI: 10.54810/ZPJF7716

CITATION: Dove, Jenny et al. Leadership Capabilities Needed to Support Hybrid Work in NSW Government: ANZSOG Work-Based Project Reports No. 1. Melbourne: Australia and New Zealand School of Government, October 2023.