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Flexible working in the Australian Capital Territory Public Service

29 September 2022

Research

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This report, undertaken by the University of NSW’s Wales’s Public Service Research Group and funded by ANZSOG in partnership with the ACTPS, examines the impact of flexible working on productivity, wellbeing and effectiveness, and identifies factors that can lead to more effective flexible working.

The report contains detailed insights for any agency trying to develop optimal ways of managing a flexible workforce. It finds there are four essential elements needed for effective flexible working: an outcomes-oriented approach to working, a purposeful approach to working from the office, a team-based approach to working, and improved managerial support and development.

 

TITLE: Flexible Working in the Australian Capital Territory Public Service (ACTPS)

AUTHORS: Fiona Buick, Miriam Glennie, Helen Dickinson, Deborah Blackman, Sue Williamson,

Vindhya Weeratunga, Massimiliano Tani

SERIES: ANZSOG Research Insights

NUMBER: 26

DATE: September 2022

PUBLISHER: Australia and New Zealand School of Government

ISSN: 2653-7281

DOI: 10.54810/GWEN3105

CITATION: Buick, Fiona et al. Flexible Working in the Australian Capital Territory Public Service (ACTPS):

ANZSOG Research Insights No. 26. Melbourne: Australia and New Zealand School of Government, September 2022.

Published Date: 29 September 2022

How do place-based services evolve in a world of virtual, physical and hybrid service delivery?

Flexible working in the Australian Capital Territory Public Service