ANZSOG Thought Leadership Event: Empathetic Listening in the Age of AI

Join us for an engaging Thought Leadership event with two leading voices in public sector innovation – Thea Snow, Director, Centre for Public Impact Australia and New Zealand, and Dr Zina O’Leary, ANZSOG Senior Fellow and Adjunct Professor University of Delaware.

As we grapple with the profound impact that artificial intelligence (AI) is having and will continue to have on the public service and government more broadly, one of the key questions that we need to be asking ourselves is, what are the things that AI is unlikely to be able to do? What is likely to remain a uniquely human capability, at least for the foreseeable future?

Empathetic listening appears to be one of these capabilities but isn’t a capability that’s often named or explicitly cultivated in the public sector. Masterclass is for emerging and established leaders, and HR professionals, who want to understand why empathetic listening is such an important skill is, and how it can be cultivated.

Don’t miss this opportunity to connect with thought leaders and peers and gain valuable insights into enhancing public sector performance. Register now to secure your spot.

Date: Monday 11 November, 2024

Time: 10am – 11.30am AEST, 12pm -1.30pm NZT

Location: Online

To register for the event, click here.