News, events and resources

Complain, complain, complain: how complaints can (and should) change regulatory practice - 22 June 2021

• Facilitator: Adam Beaumont ( pdf presentation slides (62 KB) )
• Speaker 1: Nicole Lawless
• Speaker 2: Andrew Gavrielatos

For further reading: pdf Complain, complain, complain: responses to unanswered questions on sli.do (176 KB)  ( document word version (30 KB) ), SOCAP Australia (The Society of Consumer Affairs Professionals)

Regulatory stewardship: why and how the Kiwis manage regulation as an asset - 26 May 2021

• Facilitator: Dr Lorraine Cherney
• Speaker 1: Professor Jeroen van der Heijden ( pdf presentation slides (1.87 MB) )
• Speaker 2: Dr Rebecca Foley ( pdf presentation slides (443 KB) )

For further reading:   pdf Regulatory Stewardship: responses to unanswered questions on sli.do (197 KB)  ( document word version (30 KB) )

Taking a new look at old tools:  registering, licensing, permitting, accrediting, certifying and so many more - 13 May 2021

• Facilitator: Emeritus Professor Arie Freiberg AM ( pdf presentation slides (118 KB) )
• Speaker 1: Jenness Gardner ( pdf presentation slides (434 KB) )
• Speaker 2: Kerri Melkersson ( pdf presentation slides (701 KB) )

For further reading:   pdf A new look at old tools: responses to unanswered questions on sli.do (208 KB)  ( document word version (28 KB) )

The struggle to regulate integrity: money and politics

• Facilitator: Marlo Baragwanath
• Speaker 1: Professor Joo-Cheong Tham ( pdf presentation slides (146 KB) )
• Speaker 2: Professor Anne Twomey

For further reading: pdf Reflections on Regulating integrity (151 KB)

‘Regulatory capability’: what does it mean and how do we acquire it? - 23 March 2021

• Facilitator: Dr Lorraine Cherney
• Speaker 1: Victoria Thomson ( pdf presentation slides (1.31 MB) )
• Speaker 2: Dr Grant Pink ( pdf presentation slides (500 KB) )

For further reading:  pdf Reflections on the Regulatory capability webinar (166 KB)

Learning to be virtual regulators: inspection and compliance in the age of COVID - 4 March 2021

• Facilitator: Erica McLuckie
• Speaker 1: Peter Dunphy
• Speaker 2: Samantha Taylor PSM
• Speaker 3: Benjamin Noyen ( pdf presentation slides (123 KB) )

Telling our story to the community: why good Comms matter – 11 February 2021

• Facilitator: Ian Caplin
• Speaker: Michelle Bryne ( pdf presentation slides (3.47 MB) )

Regulatory frameworks - 28 January 2021

• Facilitator: Kate Maddern
• Speaker 1: Eric Kimmel
• Speaker 2: Alice Turnbull ( pdf presentation slides (953 KB) )
• Speaker 3: Rob Scriven ( pdf presentation slides (559 KB) )
• CAA New Zealand road map designer: William Hinsch

Regulating unreason - 15 December 2020

• Facilitator: Simon Corden
• Speaker 1: Luke Cornelius
• Speaker 2: Julie Inman Grant ( pdf Julie Inman Grant presentation slides (2.28 MB) )
• Speaker 3: Dr Sandro Demaio ( pdf Dr Sandro Demaio presentation slides (932 KB) )

For further reading:  pdf Misinformation and news quality on digital platforms in Australia - ACMA (1.10 MB)

Consumers and markets in the digital age: the ACCC and the platforms – 1 December 2020

• Facilitator: A/Prof Rob Nicholls
• Speaker 1: Kate Reader ( pdf Kate Reader and Morag Bond presentation slides (899 KB) )
• Speaker 2: Morag Bond

For further reading: Digital platforms inquiry - final report | ACCC

Using behavioural science at the bad end of town – 17 November 2020

• Facilitator: Genene O’Neill
• Speaker 1: Dr Femke de Vries ( pdf Using behavioural insights against money laundering (38 KB) )
• Speaker 2: Will Day

Final slides

For further reading:

• Rolf Dobelli, The Art of Thinking Clearly
• Daniel Kahneman, Thinking, Fast and Slow
• Richard Thaler, MisBehaving and Richard Thaler and Cass Sunstein, Nudge
• The Dutch Authority for Financial Markets (in English)
• The UK Financial Conduct Authority Research Agenda

Fundamentals of regulatory design - 27 October 2020

• Facilitator: Rose Webb
• Speaker: Professor Malcolm Sparrow ( pdf Introduction to Fundamentals of Regulator Design (1.67 MB) )

Facilitated conversation: Regulatory Laggards - 20 October

• Facilitator: Adam Beaumont
• Co-facilitator: Alice Turnbull
• Co-facilitator: Dr. Grant Pink

Read the recap

Defining and measuring our public value – 13 October 2020

• Facilitator: Dr Chris Walker
• Speaker 1: Emily Sanders ( document Emily Sanders presentation slides (811 KB) )
• Speaker 2: Tony Keenan ( document Tony Keenan presentation slides (10.88 MB) )

Measuring public value, from Maria Katsonis

Measuring public value, from BehaviourWorks

Facilitated conversation: Compliance in a crisis - 22 September

• Facilitator: Adam Beaumont
• Co-facilitator: Alice Turnbull
• Co-facilitator: Dr. Grant Pink

Read the recap

One space, many regulators - 8 September 2020

• Facilitator: Simon Corden
• Speaker 1: Rose Webb
• Speaker 2: Tracy Mackey
• Speaker 3: Simon Cohen

Facilitated conversation: Windows of opportunity - 25 August 2020

• Facilitator: Adam Beaumont
• Co-facilitator: Alice Turnbull
• Co-facilitator: Dr. Grant Pink

Read the recap

Regulation, trust and social licence - 11 August 2020

• Facilitator: Marianne Munro
• Speaker 1: Edward Langley ( document Edward Langley presentation slides (2.50 MB) )
• Speaker 2: James Shipton

Bias by design: When the design, implementation and enforcement of rules creates disadvantage - 28 July 2020

• Facilitator: Professor Janine O’Flynn
• Speaker 1: Professor Donald Moynihan ( pdf Donald Moynihan presentation slides (1.24 MB)  and  pdf Administrative Burden: Policy Making by Other Means (189 KB) )
• Speaker 2: Sarah McDowell ( pdf Sarah McDowell presentation slides (128 KB) )

Inside/outside: The pros and cons of the independent versus the departmental regulator, and does it matter? - 14 July 2020

• Facilitator: Fran Thorn
• Speaker 1: Professor Peter Shergold AC
• Speaker 2: Professor Graeme Samuel AC

What would culturally responsive regulation of Aboriginal and Torres Strait Islander organisations look like? - 30 June 2020

• Facilitator: Janet Schorer
• Speaker 1: Brendan Thomas
• Speaker 2. Phillip Brooks
• Speaker 3: Simone Jackson

RegX: Achieving regulatory excellence - 16 June 2020

• Facilitator: Simon Corden
• Speaker 1: Professor Cary Coglianese ( pdf Cary Coglianese presentation slides (14.53 MB) )
• Speaker 2: Kate Maddern ( document Kate Maddern presentation slides (5.13 MB)  and  document Regulatory Excellence (16 KB) )

How do we know we’re good at what we do?: Measuring regulatory performance - 2 June 2020

• Facilitator: Dr. Claire Noone
• Speaker: Gerard Brody ( document Gerard Brody presentation slides (8.21 MB)  and Regulator Watch report)

Why do people comply? COVID-19 compliance behaviours in international and local perspective - 26 May 2020

• Facilitator: Jenness Gardner
• Speaker 1: Professor Benjamin Van Rooij ( document Benjamin Van Rooij presentation slides (201 KB) )
• Speaker 2: Professor Liam Smith ( document Liam Smith presentation slides (9.82 MB) )
• pdf OECD Regulatory policy and COVID-19 report (1.39 MB)

Regulating the professions: What could possibly go wrong? - 19 May 2020

• Facilitator: Bronwyn Weir ( document Bronwyn Weir presentation slides (187 KB) )
• Speaker 1: Roxane Marcelle-Shaw
• Speaker 2: Jane Eldridge

Learning to be better regulators: The G-Reg journey - 5 May 2020

• Facilitator: Dr. Grant Pink
• Speaker: Tony McKenna ( document Tony McKenna presentation slides (144 KB) )

Regulating at the border - 21 April 2020

• Facilitator: Simon Corden
• Speaker 1: Luke Wilson ( document Luke Wilson presentation slides (10.13 MB) )
• Speaker 2: Emma Watts ( document Emma Watts presentation slides (1.29 MB) )

Regulating the Population - 7 April 2020

• Facilitator: Pauline Ireland
• Speaker 1: Dr. Michael Eburn
• Speaker 2: Professor Cameron Stewart

• Hanzo van Beusekom - 29 April 2014 - pdf Why Regulation is Hard (1.14 MB)
• Julia Black - 25 March 2014 - pdf Learning from Regulatory Failures (106 KB)
• Gary Banks - 21 October 2015 - pdf Outside looking in: Australian regulation in OECD context (2.27 MB)
• Graeme Auld - 10 March 2016 - pdf Private Governance (886 KB)
• Zeger van der Wal and Elizabeth Tydd - 2019 - pdf Integrity 2025 - Regulating emerging and future integrity issues (3.73 MB)
• Graeme Samuel AC and Chris Ingham - 2019 - document From capture to co-design: the regulator/regulated relationship (8.29 MB)
• Dr Claire Noone - 2019 - document Regulatory Excellence - aligning an integrated operating model with regulatory purpose (3.15 MB)
• Professor Arie Freiberg - 2019 - document We're all regulators: Why and how to think broadly about regulation? (2.27 MB)

• Sam Abusah - March 2014 - pdf Best Practice Statutory Approvals (510 KB)
• Deborah Cope - 14 August 2014 - pdf Tackling risk-based regulation (290 KB)
• James Alm - 2015 -  pdf What Motivates Tax Compliance (130 KB)
• Bronwyn Weir - 7 September 2018 (Melbourne) - pdf 'Building confidence’: learnings for regulators from the Shergold-Weir report (1.74 MB)
• Peter Gahan - 2019 (New Zealand) - document Regulating workplaces of the future: Challenges and prospects (11.61 MB)

• Sid Wellik - 2018 - pdf Regulatory Stewardship: What is it? How has it been implemented? How is it working in practice? (1.18 MB)
• Dr Grant Pink - 2018 - pdf Regulatory Professionals: Do they exist? How would we know? Why should we care? (12.08 MB)

• Karen Yeung - 8 April 2016 - pdf Regulation by design (770 KB)
• Liam Smith - 27 September 2018 (Perth) - pdf So, do you need to change people’s behaviour in order to achieve your desired regulatory outcomes? (8.73 MB)
• VGSO / ANZSOG Panel Session with Simon Cohen, Noel Cleaves and Andrew Edwards - 9 April 2018 - pdf ‘Hang one, educate one thousand’: can regulatory prosecutions drive change? (3.73 MB)

• Mark Steel - 2019 -  pdf Regulatory Start ups, amalgamations and transformations: Learning from others (1.18 MB)